Q: What areas does Phone-4-Help cover?
A: The Phone-4-Help system can protect anyone in the continental United States. All that is needed is a modular phone jack and a power outlet.

Q:How does the Phone-4-Help system work?
A: When the small transmitter (pendant or wristband) is pressed, it sends a radio signal to the monitor, which in turn dials our Central Service via a 800 number. Our operators try to reach you by phone (Non-Voice System) or by a speaker-phone in the monitor (Voice to Voice System). If you answer with HELP or we get NO ANSWER we will IMMEDIATELY call your selected responders (such as: Rescue, Relative, Neighbor or Friend) TO GET YOU HELP!

Q:How fast can I have a system setup?
A: Phone-4-Help can have a Personal Emergency Response system delivered in as little as 1 business day* to no more than 3 business days* anywhere nationwide! ( *Excludes weekends and holidays. )

Q:How do I sign up for service?
A: Cllick here to ORDER ONLINE or call toll free 1-800-842-0074.

Q: How do you bill for services, and can you invoice someone else besides the protected person?
A: Phone-4-Help provides many billing options to suit your needs: monthly (with credit card or electronic funds transfer), quarterly, semi-annually, or annual. Phone-4-Help will gladly invoice a second party for service (i.e. A son in CA pays for his mom's service in DC). Please inquire for details. Credit cards are welcomed.

Q:Can information be changed or updated after a system is set-up?
A: Yes, anytime and as many times as needed at no charge!

Q: What types of “help” pendant or transmitters are available?
A: Phone-4-Help provides a "WATERPROOF" necklace, pendant transmitter, or wristwatch transmitter.

Q:Can more than 1 person be protected at a location and how much extra will it cost?
A: Yes, Phone-4-Help can and will provide protection, for example a husband and wife. Only 1 extra transmitter is required at a one-time cost of $35.00. The monitoring service fee remains the same.

Q: Who provides maintenance or repair if it is needed, and who pays?
A: Phone-4-Help is responsible for all service and repair as well as battery replacements at no extra cost and no annual maintenance fees. A replacement unit is shipped to you. If needed, please return unit for repair.

Q: How will Emergency Personnel gain access to my home if my door is locked?
A: Phone-4-Help can provide you with a key lockbox in which to place a key to your door. The key lockbox is a secure box that easily attaches to your home. Responders and Local emergency personnel are given the combination to the key lockbox so they can quickly get a key to your home in the event of an emergency. The key lockbox can also be used so that family members or friends can readily get a key to your home when necessary. There is a one-time fee of $35.00 for the key lockbox purchase.